Online Service Call Form:

(Please read billing rates below before submitting your online service call. If you have never used Streamline Computers services in the past, please click here.)

To ensure the fastest possible repsonse time,
please fill in ALL FIELDS below:

Level of Call:      CRITICAL   NON-CRITICAL

Contact Name:
Contact Phone:
Short Problem Description:
Address: 
E-mail: 

 

When finished, press "Submit" only once. An engineer will call as soon as possible.

Thank you for choosing Streamline Computers!

 

BILLING RATES

Business Standard Service Call (8am-5pm Scheduled)
~ $135.00 per hour with a 1 hour minimum

Business Emergency/Critical Service Call (8am-5pm)
~ $202.50 per hour with a 1 hour minimum

Personal Standard Service Call (8am-5pm Scheduled)
~ $108.00 per hour with a 1 hour minimum

Personal Emergency/Critical Service Call (8am-5pm)
~ $162.00 per hour with a 1 hour minimum

Phone Support is billed at $1 per minute with a 15 minute minimum.
(Emergency phone support is billed at 1.5 times the above rate)

Website Administration & Development is billed
at $65.00 per hour with a 1 hour minimum.

Application & Database Development is billed
at $75 per hour with a 1 hour minumum

24-hour Remote Dial-In Support is billed at 1/2 current onsite labor rate.

24-hour 'After Hour Support' is billed at 1.5 times the normal rate

Streamline Static Call Program Sign-Up Document - Streamline Remote Service Program Sign-Up Document

Trip Charges are based on mileage from our corporate location in Upland
(0-75 miles-Free, 75-150 miles-$75.00, 150+ miles-$150)

"After hours support is any call outside our normal 8am-5pm business hours"